Surveys & Intercepts

City Survey

Summary The purpose of the City Survey was to measure San Francisco residents’ experience and perception of San Francisco government services and community issues. Results were used by the City of San Francisco to help the Controller’s Office meet its Charter mandate by directly asking residents of San Francisco, who are the users of these City services, for their opinions.…

Bay Area Airports Customer Access Survey

Summary This year-long survey (2013-2014) was conducted among 25,000+ customers departing from San Francisco International Airport and Oakland International Airport. The survey focused on transportation choices for traveling to and from the airports. Surveying was conducted overwhelmingly (90%+) via intercept on tablet computers. Data derived from the survey was used to support airport access modeling, physical planning, marketing, and public…

California High Speed Rail Surveys

Summary: This comprehensive study asked auto and transit respondents about current/trips which could have been taken using the envisioned California High Speed Rail system. Surveys asked a mix of origin/destination, attitudinal, demographic, and mode choice questions, taking into account distance traveled, wait times, pricing, total travel time, etc. CG&G conducted two surveys on behalf of Cambridge Systematics for the California…