The Library Preservation Fund, renewed by Proposition D (November 2007), requires that the Library Commission assess and modify as appropriate the hours of operation (“open hours”) of the Main and branch libraries at least once every five years. The library is required by San Francisco City Charter Section 16.109(f) to conduct a comprehensive assessment of needs regarding service hours; including…
Surveys & Intercepts
Hillsdale Caltrain Station
As part of the 25th Avenue Grade Separation Project, an effort by Caltrain to separate the tracks in San Mateo from the road at 25th, 28th and 31st Avenues, Caltrain closed Hillsdale Station on May 16, 2020 and rebuilt the station four blocks north. It reopened on April 26, 2021. CC&G conducted a survey to ascertain rider’s reactions to the new construction…
SFO Covid Recovery Surveys
This study was conducted for San Francisco International Airport (SFO) in several stages: The first stage involved both a survey of Bay Area residents who flew out of SFO in 2019 or 2020. The survey focused on how likely they were to return to flying in 2020 or 2021, and what primary concerns they may have which might prevent them…
City Survey
Summary The purpose of the City Survey was to measure San Francisco residents’ experience and perception of San Francisco government services and community issues. Results were used by the City of San Francisco to help the Controller’s Office meet its Charter mandate by directly asking residents of San Francisco, who are the users of these City services, for their opinions.…