Bay Area Airports Customer Access Survey

Summary

This year-long survey (2013-2014) was conducted among 25,000+ customers departing from San Francisco International Airport and Oakland International Airport. The survey focused on transportation choices for traveling to and from the airports. Surveying was conducted overwhelmingly (90%+) via intercept on tablet computers.

Data derived from the survey was used to support airport access modeling, physical planning, marketing, and public information initiatives.

The final report pdf can be viewed here: Final SFO-OAK report